View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001524 | T99X171.00 SKB Eagle | General | public | 2022-08-17 09:52 | 2024-07-19 09:56 |
| Reporter | (ALTech) SH Son | Assigned To | (MFG) An Tran | Due Date | |
| Priority | normal | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001524: [Eagle] 2022.08 RMA_KR 2nd(lot2) shipping list | ||||
| Description | [Eagle] 2022.08 RMA shipping list : LED RMA List | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| related to | 0000814 | closed | RMA Specification for BFX-AT100 | |
| related to | 0001471 | closed | (MFG) An Tran | [Eagle] RMA in warranty |
| related to | 0001193 | closed | (MFG) An Tran | [Eagle] 1st RMA shipping list |
| related to | 0001481 | closed | (MFG) An Tran | [Eagle] 2nd RMA shipping list : LED RMA List |
| related to | 0001541 | closed | (MFG) An Tran | [Eagle] 2022.09 RMA_KR 3rd(lot3) shipping list |
| related to | 0001574 | closed | (PM) Roisy Liang | [Eagle] 2022.12 RMA_KR 4th (Lot4) shipping list |
| related to | 0001629 | closed | [Eagle] 2023.02 RMA_KR 5th (Lot5) shipping list | |
| related to | 0001660 | closed | [Eagle] 2023.02 Monthly RMA_KR_202302 (Lot6) shipping list | |
| related to | 0001690 | new | [Eagle] RMA status |
| User List |
(ALTech) BY Lee , (ALTech) JW Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) SY Yoon , (MFG) An Tran , |
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Hi An the Eagle RMA unis is preparing until this month, this lot q'ty is 12,726 pcs, - 20ft container I will update the S/N list within this week. Thanks SON |
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Hi SH Son Thanks for your information. Same last time, we need ALT provide us invoice & packing list to import declaration. Please also confirm that lot have no accessories. |
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HI An, I will update docs, it will be same as last time. also I confirm that no accessories Thanks SON |
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Hi SH Son Thanks for your information. It takes too long to do customs clearance and we want to prepare it first, so could you please send us invoice and packing list first. SN you can provide later. Thanks |
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Hi An, Here is invoice and packing list. also attached S/N list for 12,732pcs PALLET #1 #2 #3 #4 #5 #6 #7 #8 Net weight 256kg 256kg 256kg 256kg 256kg 256kg 256kg 148.1kg Gross weight 326kg 326kg 326kg 326kg 326kg 326kg 326kg 183.4kg CBM(cm) 102*114*153 102*114*99 V/S: HEUNG-A AKITA 2215S Incheon ETD: 8/26 HongKong ETA: 8/29 SIZE:20DRY*1 if you need more information or question, please contact me. Thanks SON |
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Hi SH Son I have already checked with our about SN list and found out below result. There are 4190pcs shipped in 2019, 6488pcs shipped before 2020 July. It means them out warranty time. So this issue need Fii Sales and ALT discuss about cost for RMA them. I think, ALT should provide us detail each SN correct with each issue need to RMA Thanks |
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Hi An, ALT and FII spent a lot of time arguing on RMA process. As a result, ALT haven't had an RMA in the past 3 years and paying the storage cost for around 20,000 units. Furthermore, LED defect was defined part defect (warranty period) Please discuss FII taiwan biz team first. Thanks SON |
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Hi An 2022.08 Eagle RMA 12,732pcs shipout today. - attachment Invoice and packing list, BL and 20ft container picture. Incheon ETD: 8/26 HongKong ETA: 8/29 SIZE:20DRY*1 Please check your HK logistics team and let me know if you need anything. Thanks SON |
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HI An, Please refer to the date from SKB. |
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updated BL V/S: HEUNG-A AKITA 2215S ETD: 8/27 08:00 ETA: 8/30 13:00 Thanks SON |
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HI An, the Pallet No.8 last carton box No. "ALT_20220818001" Factory have to proceed FA report. these STBs symptom is "Noboot" 2149688001202201069841 2149688001202201072761 2149688001202201206149 2149688001202201093490 2149688001202201004082 and this STB is "Led color reddish" 2149688001202201059408 if you have any question, please contact me Thanks SON |
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Hi SH Son I would like to update "BFX AT-100 – FA Report for 5 RMA Units, No Boot Issue" |
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Hi Toney Tu 0001524:0011270 Thank you for the FA report these 5pcs. Also please update the due date for vendor analysis : U801 and U1. Thanks SON |
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HI Tony Please update vender FA report status "SQE send NG U801 and U1 materials to vendor for further analysis (Owner: Mr. Ha, On-going)" Thanks SON |
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Hi SH Son I would like to update the Vendor Report for U801 Issue material issue. And for U1 material issue, vendor is during analysis process, they give due-data in Mid-Jan, 2023. Thanks Robert |
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This lot RMA was finished. Close this ticket. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-08-17 09:52 | (ALTech) SH Son | New Issue | |
| 2022-08-17 09:52 | (ALTech) SH Son | Relationship added | related to 0000814 |
| 2022-08-17 09:52 | (ALTech) SH Son | Relationship added | related to 0001471 |
| 2022-08-17 09:52 | (ALTech) SH Son | Relationship added | related to 0001193 |
| 2022-08-17 09:53 | (ALTech) SH Son | Assigned To | => (MFG) An Tran |
| 2022-08-17 09:53 | (ALTech) SH Son | Status | new => assigned |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) BY Lee | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) JW Kim | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Lonnie Kim | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) SH Son | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Sophie Lee | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (ALTech) SY Yoon | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (MFG) An Tran | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (MFG) Ben Trinh | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (MFG) Yuri Ruan | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (PM) Canon Hsieh | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (PM) Dennis Lu | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (PM) Eva Sun | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (PM) Sheila Tu | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue Monitored: (PM) Tiffanie Lai | |
| 2022-08-17 09:54 | (ALTech) SH Son | Issue End Monitor: (PM) Canon Hsieh | |
| 2022-08-17 09:56 | (ALTech) SH Son | Note Added: 0010640 | |
| 2022-08-17 10:16 | (MFG) An Tran | Note Added: 0010642 | |
| 2022-08-17 13:09 | (ALTech) SH Son | Note Added: 0010644 | |
| 2022-08-17 20:04 | (MFG) An Tran | Note Added: 0010653 | |
| 2022-08-19 10:03 | (ALTech) SH Son | Note Added: 0010664 | |
| 2022-08-19 10:03 | (ALTech) SH Son | File Added: 20220819 BFX-AT100_Invoice(선적서류).xls | |
| 2022-08-22 11:03 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2022-08-23 11:50 | (MFG) An Tran | Note Added: 0010692 | |
| 2022-08-23 14:07 | (ALTech) SH Son | Note Added: 0010694 | |
| 2022-08-23 14:08 | (ALTech) SH Son | Note Edited: 0010694 | |
| 2022-08-24 14:42 | (ALTech) SH Son | Relationship added | related to 0001481 |
| 2022-08-25 10:13 | (ALTech) SH Son | Note Added: 0010710 | |
| 2022-08-25 10:13 | (ALTech) SH Son | File Added: HINCHKG22080012 CHECK BL.PDF | |
| 2022-08-25 10:13 | (ALTech) SH Son | File Added: 20220819 BFX-AT100_Invoice(선적서류)-2.xls | |
| 2022-08-25 10:13 | (ALTech) SH Son | File Added: image.png | |
| 2022-08-26 14:27 | (ALTech) SH Son | Issue Monitored: (Sales) Miya Wang | |
| 2022-08-26 14:32 | (ALTech) SH Son | Note Added: 0010724 | |
| 2022-08-26 14:32 | (ALTech) SH Son | File Added: image-2.png | |
| 2022-08-26 14:32 | (ALTech) SH Son | File Added: ALT STB 베트남 출고 목록_추가불량 6EA포함_220826.xlsx | |
| 2022-08-29 09:21 | (ALTech) SH Son | Note Added: 0010731 | |
| 2022-08-29 09:21 | (ALTech) SH Son | File Added: HINCHKG22080012 SUR.PDF | |
| 2022-08-30 14:45 | (ALTech) SH Son | Note Added: 0010752 | |
| 2022-08-30 14:45 | (ALTech) SH Son | File Added: image-3.png | |
| 2022-08-30 14:45 | (ALTech) SH Son | File Added: image-4.png | |
| 2022-08-30 14:45 | (ALTech) SH Son | File Added: image-5.png | |
| 2022-09-29 11:01 | (ALTech) SH Son | Relationship added | related to 0001541 |
| 2022-11-22 09:35 | (MFG) Toney Tu | Note Added: 0011270 | |
| 2022-11-22 09:35 | (MFG) Toney Tu | File Added: BFX AT-100 – FA Report for 5 RMA Units, No Boot Issue.pptx | |
| 2022-11-22 13:08 | (ALTech) SH Son | Note Added: 0011272 | |
| 2022-12-09 09:00 | (ALTech) SH Son | Relationship added | related to 0001574 |
| 2023-01-05 09:14 | (ALTech) SH Son | Note Added: 0011665 | |
| 2023-01-05 14:27 | (MFG) Toney Tu | Note Added: 0011675 | |
| 2023-01-05 14:27 | (MFG) Toney Tu | File Added: Vendor Report for U801 Component Issue.pdf | |
| 2023-01-31 09:55 | (ALTech) SH Son | Relationship added | related to 0001629 |
| 2023-02-20 10:12 | (ALTech) SH Son | Relationship added | related to 0001660 |
| 2023-03-27 15:51 | (ALTech) SH Son | Relationship added | related to 0001690 |
| 2023-04-04 09:32 | (ALTech) SH Son | Summary | [Eagle] 2022.08 RMA shipping list : LED RMA List => [Eagle] 2022.08 RMA_KR 3rd(lot3) shipping list |
| 2023-04-04 09:33 | (ALTech) SH Son | Note Added: 0012714 | |
| 2023-04-04 09:36 | (ALTech) SH Son | Summary | [Eagle] 2022.08 RMA_KR 3rd(lot3) shipping list => [Eagle] 2022.08 RMA_KR 2nd(lot2) shipping list |
| 2023-04-04 09:36 | (ALTech) SH Son | Note View State: 0012714: private | |
| 2023-04-04 09:37 | (ALTech) SH Son | Note Edited: 0012714 | |
| 2024-07-19 09:56 | (ALTech) SH Son | Status | assigned => closed |
| 2024-07-19 09:56 | (ALTech) SH Son | Resolution | open => fixed |
| 2024-07-19 09:56 | (ALTech) SH Son | Note Added: 0016305 |
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